Stargaze Bingo Review

Stargaze Bingo opened in August 2018 for the first time on the 15network. The site is operated by one of the most experienced operators in the game, 8Ball Games. We expect this site to have experienced operators touch over the coming months. Stargaze Bingo offer players a solid welcome bonus, a really nice game library and lots of unique offers for Loyal players. This Stargaze Bingo review will go through the pros and cons of playing at Stargaze bingo so that you can decide for yourself whether or not to join this bingo site.

Stargaze Bingo

Payment

StarGaze Bingo Welcome Bonus

If you are looking for a chance to win big going into this winter than StarGaze is the bingo site for you. StarGaze offers players the opportunity to Spin the Mega wheel as their signup bonus. When you spin the MegaWheel you can win prizes ranging from Amazon Vouchers to 500 Free Spins on Fluffy Favourites. The Mega Wheel is a game of chance AND winning prizes is not guaranteed. You must make your first deposit of £10 or more in order to receive the welcome bonus. After making your first deposit you can get a free spin on the Mega Wheel for each deposit of £20 or more. One condition is that if you have a pending withdrawal, you will not be able to receive your spin. Free Spins on the Mega Wheel can only be used on specific games chosen by Stargaze bingo. Additionally, Amazon vouchers will be e-mailed to the e-mail address that is attached to your account within 7 days of winning. Winnings resulting from free spins are credited to your account as bonus cash.

Cash Back Offers

Stargaze bingo tries its best to look after its new players. 8Ball Games prides itself on looking after its new players and at Stargaze Bingo you can get Double real cash back every day. Newbies get 1% cash back and depending on how much you deposit you can get up to 20% back on your deposits. This means that new players can get 1% daily automatically from the day that they sign up. The newbie cash back boost gives you 2x the advertised daily cash back percentage for your VIP level. To calculate your daily cashback percentage you need to take your daily deposits, minus withdrawals that you have requested, minus any current balance in your account. So, for example, you have deposited £100 across the day, have withdrawn £25 and have £5 in your balance. Your cashback amount will be calculated as (100-25-5) x .0.05 and you can only claim that cash back the day after the numbers are calculated. Excitingly, the cash back is put into your real money balance and there are no wagering requirements on it.

StarGaze Bingo Free Spins

Not only are new players treated to free spins on Stargaze Bingo but funded players or existing players also get the chance to receive some free spins.  Funded players get the chance to win 10+ free spins on slots each Wednesday. Players can log in between 3 and 7pm on Wednesdays and try the Mega Reel Spin. You can win prizes up to £250 the can be converted into real funds. What effectively happens is that you win Spins that convert to free spins on slots chosen by the operator. These spins are then able to be converted to a maximum of £250. There is a 65X wagering requirement on winnings created from these free spins.

Bingo Jackpots

For die-hard bingo players, there is nothing more exciting than bingo Jackpots. Stargaze runs two huge jackpots per month. Firstly, there is the Pay Day Jackpot which plays at 9 pm on the last Friday of every month which is open to all players. Additionally, there is a VIP Jackpot for the top two tiers of VIP Players that is played on the last day of the month at 9 pm for a share of £10,000. On both jackpots, a full house is worth £2,500. the two line prize is £1,500 and the one line prize is £1,000. The ticket prices are 50p and £1 respectively.

Stargaze Bingo Slots

Stargaze Bingo has an excellent selection of slots from both the top developers and many of the smaller independent developers. Games include favourites such as cosmic reels, fluffy favourites, 243 crystal fruits and starburst to name a few. You can scroll through the all games section to see the lobby of over 400+ slots available including games from Eyecon, NetEnt, Microgaming, Playson and many more. Additionally, you can scroll through new slots, add to favourites, hot slots or jackpots in order to find collections of games that might interest you.

One criticism around the casino games that we would level at Stargaze bingo is that there is a limited supply of traditional table games for players to enjoy between bingo games. There are just a couple of games of Roulette, Blackjack and Poker to choose from and they are not very obvious. In order to find the casino table games, you will need to go to the “All Games” section of the site and scroll until you find them.

Stargaze Mobile Bingo and Apps

This new bingo site offers and excellent mobile experience for bingo players on the mobile browser. You will have a seamless player experience on par with what you would expect on desktop from any Android or iOS mobile device or tablet.

The game range on this mobile bingo site is as good if not better than any and is very usable because of the quality mobile design that the operator has created. The mobile site is very easy to get around for new and experienced players with very accessible navigation from the offset. All you have to do is to find your game type, for example, bingo or slots and follow the navigation to your favourite games.

Stargaze Android App

Stargaze bingo does not currently have an android app. In fact, very few bingo operators do have mobile apps right now as the Google Android app store only opened its doors to real money gambling in January of 2018. So, like Stargaze Bingo, most operators have been slow to create and invest in native android mobile apps. We would expect a mobile app in 2019. However, Android players should not be too worried as the in-browser mobile experience is seamless.

Stargaze iOS App

This new bingo site also has no iOS app in the store. This is a little bit disappointing as iOS has had their doors open to real money gambling for a number of years now. We really have come to expect iOS apps from the bigger bingo operators in the market but only a few have really cracked it. However, similarly to Android, iOS users can have a perfectly seamless experience in the mobile browser so the lack of a Stargaze bingo iOS app is not a limiting factor for iOS users on mobile or tablet.

For other users including windows and blackberry, the in-browser mobile experience is very decent. However, we have not tested from these devices recently.

Payments, Deposits and Withdrawals at Stargaze

At Stargaze bingo there is a good variety of payment options available. The only currency available for deposits and withdrawals is GBP. Players can add up to 3 payment methods from Debit/ Credit Card, Paysafe Card, Pay by Mobile and PayPal.

Debit and credit cards are the quickest and most convenient way to deposit money at Stargaze bingo. However, some players prefer a more private and less intrusive method of banking. These players can use Paysafe card or PayPal which protects their personal banking details from the operator by putting a payments company in between their bank and the bingo site. Additionally, players can play by mobile which is a super convenient way of getting smaller deposits into their Stargaze Bingo accounts. There are limitations to bear in mind when using pay by mobile. The most important limitation as mentioned previously is that the limit you can deposit per day is only £30 and only £3, 5,10 and 30 can be deposited at any given time. Additionally, you cannot withdraw by mobile. You will need to attach either banking details or your PayPal for withdrawals.

You can deposit as little as £10 at a time on Stargaze. However, to receive the Mega Wheel welcome bonus you need to deposit £20 or more. Additionally, you can withdraw a minimum of £10 at one time. Any withdrawals less than £30 incur a free of £2.50 for the transaction.

The Wagering requirements?

Stargaze is a little bit slower than some of the more innovative brands in terms of wagering requirements. To convert your welcome bonus or other bonuses into real money you need to wager a 65X Wagering requirement of the total amount of bonus won + any bonus existing in the bonus balance prior to cashing out. In the interim, if you decide to cash out then you will lose your remaining bonus funds. To put this into a numerical example the following applies; You have deposited £10 and receive a bonus of £20 between some free spins and a percentage match bonus. This will mean that you have a wagering requirement of £10 + £20 = £30 x 65. So, you must wagering £1950 in order to convert any winnings into real money. In a time when players can get no wagering bonuses, this bonus is slightly outdated. However, you won’t get as high a bonus at the no wagering sites as they cannot make money without wagering requirements on slots.

Security and Licensing

8Ball games, the operator of the site is owned by a Publicly traded business Stride Gaming. Stride is listed on the AIM stock exchange since 2015 and is currently the third largest bingo operator in the UK with just under 15% market share. This massive gambling company operators many bingo brands across different software providers and is licensed in the UK and Alderney.

As far as security and CSR are concerned this is one of the most legitimate companies in the business. The licensing is up to date with no judgements against this company. Additionally, they are no stranger to independent auditing and fairness testing on the bingo sites that they operate. As a UK company they are also subject to GDPR and are incredibly careful with your personal and financial data. This means that you can avail of the best encryption on the site as you go.

Customer Service

Customer Service at this new bingo site is on par with most of the other sites on the Jumpman gaming software. We would expect it to get better as this brand grows due to the fact that it is a new bingo site from 8 Ball Gaming. The first port of call for issues is the FAQ section of the site. As a business who has a scaled approach to customer support, the FAQ section of 8Ball Gaming sites tends to be comprehensive. You will find core information around banking, payments and other issues in the FAQ section making your journey with Stargaze much simpler to navigate. For bigger issues that you cannot solve with a simple FAQ, you can consult support from 9.30 am to 6.00 pm Monday to Friday excluding public and bank holidays. The quickest way to reach the team is on live chat. However, if you are out of hours you should e-mail [email protected].

The BBB Verdict

Stargaze Bingo has a good offering particularly as a new bingo site aimed at new bingo players. For players who are newer to the online space they will find a lot on offer at Stargaze bingo. The same can be said for players who are familiar with the Jumpman bingo sites and the software. Those players will love the familiarity of this site.

There are no sister sites right now for this particular site. However, similar sites would include Viking Bingo, Showreel bingo and Dove Bingo.

However, as an innovative site we would rate this as a C+ site. The wagering requirements are too high, the bonus is too ambiguous and the payment methods are not as comprehensive as the best products in the UK market. That said this is a worthwhile site to visit and play with as it can be an exciting experience with a great feel. The Jackpots also don’t hurt! As this site will be a little bit quieter than some of the bigger bingo sites, you will have a better chance of winning the jackpots in a quiet room. All in – this site is worth a shot